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NextGen Person

Credit Analyst in Glen Mills, PA at NextGen

Date Posted: 2/12/2019

Job Snapshot

Job Description


  • Assist with order management, reconcile customer statements & billings, communicate credit department policies and procedures, and participate in process improvement projects and support other management directives as required.
  • Provide financial order management support to supply chain, Sales, and Marketing personnel to control credit exposure, effect timely payment and minimize risk of customer disputes.
  • Build strong working relationships with sales, customer service, finance, accounting and the customer base to maximize personnel and company performance.
  • Effectively secure prompt payment from customers while employing commercial sensitivity, business acumen, and good judgment
  • Conduct collection calls and customer visits to collect delinquent accounts receivable
  • Negotiate customer disputes to resolution and document the root causality
  • Provide customer service and develop relationships with internal and external customers and suppliers
  • Maintain accurate credit files and collection files. Maintain electronic audit trails of collection efforts and notes detailed and documented on each customer account
  • Market, train, counsel, advise and communicate credit department policy and procedures to company personnel
  • Maintain a firm but professional demeanor while communicating with internal and external clients to ensure that department and company policies and procedures are practiced.
  • Be a team player who exhibits the qualities defined in Company core competencies.
  • Ensure daily practices are aligned with department and company goals and objectives.
  • Participate in major company / department projects and take an active role in cross functional teams to assist with driving quality improvements, processes and initiatives
  • Other duties as assigned.