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NextGen Person

Dynamics CRM PM in Raleigh, NC at NextGen

Date Posted: 3/14/2019

Job Snapshot

  • Employee Type:
  • Location:
    Raleigh, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

• Demonstrated ability to lead consulting teams comprising of 5+ senior level domain expert
• Project Management fundamentals (e.g. PMI or equivalent) and Industry-specific certifications
• Strong project leadership and planning skills
• Professional demeanor with exceptional client-facing skills
• Excellent verbal and written communication skills
• Experience presenting to executives and steering committees
• Ability to understand customer requirements and manage expectations
• Assume responsibility and ownership of projects
• Willingness to assist in sales cycle and proposal writing
• Ability to foresee potential project issues
• Team oriented, self-motivated and eager to succeed
• The ability to easily and effectively connect and relate to senior customer leadership and executives is an imperative.
• Strong executive presence and demonstrated ability to build, extend and maintain senior client relationships with executive steering committee members
• Exceptional communication, team building and mentoring skills

The Project Manager will play a key client-facing role managing regionally based customers and a team of highly skilled consultants. This person will be responsible for managing a team of consultant assisting in the implementation and support of Microsoft Dynamics ERP and CRM solutions, and the management of Microsoft Dynamics D365 projects.
The Project Manager is expected to lead a highly experienced team using his/her knowledge of Conference Room Pilot (CRP), Life Cycle Services (LCS), Microsoft Sure Step and other tools and project methodologies in implementing Microsoft Dynamics ERP projects. Functional knowledge of Dynamics AX/D365, as well as project management experience, is mandatory in order to lead clients and teams to successful project completion.
Key areas of responsibility are:
• Delivers engagements within the constraints of schedule, features/functionality, and budget.
• Manages the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering.
• Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
• Executes established (as mutually agreed to) policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.
• Manages (as mutually agreed to) project resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project.
• Maintains the Master Program Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
• Stays current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, performs the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol.
• Collects, reviews and publishes project status regarding resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion

. We need a PjM that has Dynamics CRM experience, preferably has worked the SureStep methodology as well and can start in the next few weeks.
• BA or Master's degree in Computer Science or equivalent industry experience
• Preferred: Experience with the Microsoft Sure Step methodology
• Preferred: Project Management Professional (PMP) or similar industry-recognized certification
• The capability to be effective requires a senior level project management professional who has held project management roles within a global services organization or Fortune 1000 corporations.
• 5+years as primary project manager on transformational $1M+ services engagements for a Tier 1 CRM solution. Demonstrated capability in managing large, global, complex CRM implementations from sales through to go live.
• Proven, deep knowledge of a competing Tier 1 implementation methodology used to deliver large, transformational business application implementations will be considered.
• Working knowledge of Dynamics CRM/AX or deep experience in a comparable CRM/ERP system
• 3+ years working with offshore development organizations
Basic Requirements:
• Customer Focused
• Able to take on, and deliver on, commitments
• Good analytical and problem solving skills
• Good written and verbal communication including providing process and system documentation
• Good interpersonal skills
• Attention to detail
• Ability to work as part of a team with a minimum of direct supervision
• Organizational awareness and ability follow process & procedures
• Flexible working hours