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NextGen Person

IT Support in Englewood, CO at NextGen

Date Posted: 2/11/2019

Job Snapshot

Job Description

IT Support

1 year contract to start


Englewood, CO 80112

Schedule - This is a mid-shift position, 12PM-10PM

Sunday through Wednesday

( Should be willing to cover other shifts, weekends, and holidays if needed )

Responsibilities:

  • Performs daily system monitoring, verifying the integrity and availability of all systems
  • Performs daily backup monitoring, ensuring all required file systems and system data are successfully backed up
  • Decrypts, logs, and stores legal hold hard drives
  • Performs restores of data for customers
  • Monitor, resolve, and escalate issues within critical facilities infrastructure
  • Performs after hours paging
  • Provides racking and stacking of infrastructure, including migrations
  • Runs and labels cables, regularly working from ladders
  • Has an understanding of storage devices
  • Maintains equipment inventory and facility cleanliness
  • Participates effectively as a team member through communications, cooperation, information sharing, and problem solving
  • Performs troubleshooting to isolate and diagnose common system problems, recommends course of action and implements as approved
  • Assists in other areas and on projects as directed by supervisor. Maintains complete and accurate records of work performed

Qualifications:

  • High school diploma required
  • College degree in related discipline preferred
  • 5 + year's experience
  • Responsibility and dependability are a must
  • Candidates must have reliable transportation
  • Trustworthy and ability to work honestly with little or no supervision, if necessary
  • Strong written and verbal communication skills
  • Ability to learn quickly and apply new knowledge and skills immediately
  • Ability to assess situations and escalate properly, following internal procedures
  • Knowledge of Windows operating systems.
  • Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus
  • Must be able to lift a minimum of 50 lbs.
  • Must have ability to install and neatly manage Cat6, fiber and other network cable/connector types
  • Knowledge of switches, firewalls and managed storage are a plus.