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NextGen Person

Associate Customer Operations Specialist in O'Fallon, MO at NextGen

Date Posted: 7/12/2018

Job Snapshot

Job Description

Essential Skills

  • Previous customer support skills required

  • Broad knowledge of technical operations in the field of finance or information technology

  • Advanced interpersonal and team oriented skills

  • Advanced written and verbal communications skills

  • Intermediate to advanced computer skills

  • Ability to adapt personal work style to accommodate an ever changing, diverse and global environment

  • Ability to organize and prioritize multiple tasks simultaneously based on current business needs

Specific Skills needed

  • Must have a good understanding of Bank Card Industry

  • Must be familiar with Card Payment Industries

  • You should be able to display superior Customer Service

  • Must have financial acumen and understanding of the four party process model