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Audio Visual Analyst in New York, NY at NextGen

Date Posted: 10/30/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/30/2018

Job Description

Audio Visual Analyst

6 Month Contract-to-Hire

New York, NY 10001

  • AV analyst responsible for day-to-day support of meetings in the fast-paced environment in a major NY office with 1000+ employees
  • Responsible for providing support and maintenance of AV environment in 30 conference rooms'
  • Need to have experience in setting up and supporting meetings for senior management. Be proactive and prepared to engage directly with the executive C-suite
  • Experience of troubleshooting video call setup issues over wide area networks and basic troubleshooting of components found in AV meeting rooms
  • Basic understanding of the back end AV infrastructure systems
  • Familiarity with Polycom and Cisco AV equipment, Cisco IPT, Cisco networks
  • Should have experience with Skype for Business, WebEx, Zoom, BlueJeans; Microsoft Teams experience is a plus
  • Responding to day-to-day fault management including incident reporting
  • Responsible for ensuring the stability of the AV environment through regular equipment checks
  • Assist with the deployment of AV solutions in NY office
  • Maintain accurate and up to date system documentation, equipment inventories, number ranges and procedural documents
  • Maintain NY Unified Communication environment through system patching, addressing specific issues or taking proactive steps to ensure minimum down time
  • Occasionally provide out of hours support for AV meetings in NY office