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Audio Visual Technician in New York, NY at NextGen

Date Posted: 4/9/2018

Job Snapshot

Job Description

Audio Visual Technician

6 month contract-to-hire

New York, NY 10001

Audio Visual Technician / Technical Support


The Audio Visual (AV) Technician provides AV support for NY working with IT personnel, colleagues at all levels including executives and vendors.

General Job Duties:
• Perform end-to-end AV support with extensive knowledge and experience with AV equipment and industry best practices to customers.
• Perform daily operational support, maintenance, diagnosis and repair of AV technology, facilities and services.
• Assist or run show events and live meetings interacting with IT, colleagues at all levels and non-company personnel in the setup of remote calls.
• Regularly interacts with company executives, administrative assistants, IT personnel, non IT colleagues and vendors while performing duties.
• Observes how internal customers use the AV system/applications and look for opportunities of improvement.
• Maintains the organization and cleanliness of video conference rooms and AV supplies.
• Creates and maintains AV documentation including technical specifications, policies and procedures.
• Engages internal customers to offer guidance on available AV services and assist with meeting session technology setup.

Education/Experience Requirements:
• Bachelor degree in related field or equivalent experience.
• Minimum 4 years' experience supporting audio visual systems.
• Experience troubleshooting Audio/Visual and Video Conference systems
• Experience with Polycom and Cisco/Tandberg video systems
• Experience with Skype for Business.
• CTS certification a plus.
• Demonstrated ability to use Microsoft Word, Excel, Outlook, SharePoint and Visio effectively.
• Excellent organizational, analytical and problem solving skills.
• Must be able to effectively communicate technical information to both technical and non-technical personnel.
• Work well independently in high stress environments.
• Work cooperatively with peers.

  • Reports to Sr. Manager.


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