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NextGen Person

Business Systems Analyst in Southfield, MI at NextGen

Date Posted: 5/15/2018

Job Snapshot

Job Description

Basic Purpose Works with Account Management and Clients to gather detailed client business requirements, document processes and deliverables in in support of specific client delivery initiatives.
Conducts client program-specific business research and analysis for client programs. Provides documented business requirements to technical team to collaborate on technical solution design.

Job Description
Business Systems Analyst Job Responsibility:
•Elicit, analyze, document, and communicate business requirements in complex business environment.
•Ability to develop subject matter expertise on existing products
•Understand project scope, project goals, product functionality, and desired features.
•Collect required information to develop project scope around solutions to attain customer requirements along with data expertise as required.
•Evaluate customer needs/issues, analyze business processes, assist in evaluating alternatives, and determine appropriate solutions with IT staff. •Analyze high-level business requirements and translate them into more detailed user stories, use cases, and other functional requirements documents such as process flows, screen mock-ups, gap analysis, etc. •Identify and assist in resolving issues, questions, and scope/requirements gaps quickly and effectively enable delivery and support of applications. •Conduct research and proactively make recommendations to improve application delivery.
•Participate in design and development meetings with project teams to provide perspective on the needs of the business users and help to resolve issues arising during the project
•Facilitate structured requirements sessions to elicit requirements, process flows, data flows, business rules, risks and assumptions; champion requirements throughout the duration of the project
•Help determine level of effort and time required for solution delivery.
•Help define and improve BA processes

Qualifications / Requirements:
•Bachelor's degree in Computer Science, or a related field preferred. •Experience working in an IT environment and enforcement of SDLC
•Familiar with web services and file processing
•5+ years of experience as an IT business analyst, IT Solutions Engineer, Sales Engineer or systems analyst
. •Excellent client interpersonal skills
•Knowledge of Microsoft Products, Web Development Tools, and Relational Databases
•Ability to take initiative and proactively offer suggestions and resolutions. •Strong analytical and problem-solving skills and a self-starter.
•Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome.
•Strong knowledge of business analysis, best practices and methodologies, including the ability to perform requirements tracing and validations during testing.
•Automotive client experience a plus - experience with OEM dealer network, service contracts and/or parts/accessories
•Experience in Incentives programs a plus.
•A passion for technology and the ability to work and learn in a rapidly changing environment is a must
. •Must be able to prioritize and manage multiple tasks, define problems, and develop a means or method to resolve them.
•Strong attentions to detail with proven verbal and excellent written communication skills are essential.
•Ability to work independently or within a team environment.