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NextGen Person

Customer Service Representative in St. Louis, MO at NextGen

Date Posted: 11/8/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    St. Louis, MO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/8/2018

Job Description

Qualifications:

  • Responds to customer issues that require product knowledge, interpret questions/requests and ensure proper resolution in a prompt and courteous manner.
  • May initiate customer contact to proactively identify and address customer needs.
  • Monitors the resolution process to ensure other departments follow through on requests.

Responsibilities:

  • Process customer orders and maintain documentation for customer orders.
  • Respond to customer issues that will require product knowledge.