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NextGen Person

Customer Service Representative in Centennial, CO at NextGen

Date Posted: 12/15/2018

Job Snapshot

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Job Description

Customer Service Representative

1 year contract to start

Centennial, CO 80112

8am - 5pm


**** Candidates need to be thoroughly screened to make sure they are truly interested in the position. No job-hoppers

  • Heavy inbound call center environment
  • Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services
  • Ability to learn about a variety of products
  • Research skills to troubleshoot customer problems
  • Ability to incorporate constructive feedback
  • Customers may be internal or external with requests of varying degrees of complexity

  • MUST have Call Center Experience
  • Must have strong interpersonal, customer service and communication skills
  • Good analytical ability
  • Experience with MS Office

  • Bilingual - Spanish preferred