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NextGen Person

Desktop Technician in Wilmington, DE at NextGen

Date Posted: 7/18/2018

Job Snapshot

Job Description


In order to be qualified for this role, you must possess the following:

  • A minimum of a Bachelor's degree in an IT related field or equivalent experience

  • Minimum of 3 years in supporting enterprise level PCs

  • Minimum of 3 years in a customer facing role

  • Excellent customer service skills (Attitude, Interest, Action, Verbal Language, Body Language, Tone of Voice)

  • Excellent communication skills both verbal and written

  • Excellent collaboration and team skills

  • Experience in remote troubleshooting and repair

  • Working proficiency of Windows 10 environment

  • Working proficiency of Office 365