This site uses cookies. To find out more, see our Cookies Policy

Let’s Connect Today!

NextGen Person

eLab Desktop Technician in Wilmington, DE at NextGen

Date Posted: 1/7/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/7/2019

Job Description

  • A minimum of a Bachelor's degree in an IT related field or equivalent experience
  • Minimum of 3 years in supporting enterprise level PCs
  • Minimum of 3 years in a customer facing role
  • Excellent customer service skills (Attitude, Interest, Action, Verbal Language, Body Language, Tone of Voice)
  • Excellent communication skills both verbal and written
  • Excellent collaboration and team skills
  • Experience in remote troubleshooting and repair
  • Working proficiency of Windows 10 environment
  • Working proficiency of Office 365
  • 5 years of "Enterprise" experience
  • Preferred but not required A+ cert
  • hardware/software break fix and IMAC functions as daily responsibilities