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HR Benefits Specialist in Maryland Heights, MO at NextGen

Date Posted: 8/29/2018

Job Snapshot

Job Description

Req ID - 32412BR

City - St. Louis

State/Province - Missouri

Number of Positions - 2

Start Date - October 4, 2018

Pay Rare: $14-17

Interview process: Phone interviews will be up to 30 minutes

Opportunity Overview

Responsibility Summary
Benefits Specialists are taking calls from the Edward Jones associates and their family regarding Health and Welfare benefits questions, including medical (consumer driven/high deductible plans), dental, vision, spending accounts including H.S.A, wellness program, life insurance and disability.

Questions range from enrollment system access, plan structure, rate information, and wellness screening info. Plan information available on "Investing in You" website: www.edwardjonesbenefits.com

This position answers to inquiries, including calls, and email navigation of internal systems for explanation of plans data entry.

Training will be 30-35 hours for 2 weeks (between 7am-5pm CST); Regular hours will vary between 8am-5pm CST, depending on call volume, but no more than 35 hours per week.

Position Requirements

Required Qualifications
• Strong computer skills, including MS Word, Excel, Outlook, Internet Explorer, Windows Explorer, DOS Command Screens, and Internal Software
• Comfortable learning new information within a short period of time
• Ability to work well in a fast-paced, team-oriented environment
• Call center experience; very comfortable being on the phone (a headset) taking call after call (they are on a cue system); call management tracking system experience and multiple vendor sites used in previous role
• Comfortable sitting in cubes, similar to a call center environment but in a corporate setting
• Professional dress and presentation (suit)
• Excellent communication skills

Preferred Qualifications
• Bachelor's degree in a business related field
• Experience using PeopleSoft
• HR Benefits experience