Let’s Connect Today!

NextGen Person

IT Application Analyst in Virginia Beach, VA at NextGen

Date Posted: 4/26/2018

Job Snapshot

Job Description

Responsibilities:



  • Identify reported customer problem and investigate for a cause and/or solution

  • In-depth knowledge of the DES LMS and other software products

  • Verify and resolve customer reported problems or escalate as appropriate

  • Maintain contact with the customer or Level 2 staff to ensure they know the status and are informed of our progress in solving their problems

  • Provide clients with a professional, courteous experience

CHECK OUT OUR SIMILAR JOBS

  1. Business Analyst Jobs
  2. Systems Analyst Jobs