Let’s Connect Today!

NextGen Person

IVR Developer - Prosser in Clayton, MO at NextGen

Date Posted: 10/18/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Clayton, MO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/18/2018

Job Description

Sr Application Software Engineer (Contact Center Solutions)-IVR Developer( Job Number: 1116551)

Top Skill Sets: Eclipse, Java, Avaya Orchestration/Dialog Designer. Need PBX background. Able to clearly articulate and record announcements for our membership. Cloud development candidates will be considered.

Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.
• Meet with business partners to understand business needs.
• Responsible for overall design of the solution.
• Design, build and test applications.
• Conduct root cause analysis and advanced performance tuning for complex business processes and functionality.
Qualifications


Duration of Contract: 12+ Month Contract
Positions: 4
Job Title: IVR Developer
Location: Clayton

Top Skill Sets: Eclipse, Java, Avaya Orchestration/Dialog Designer. Need PBX background. Able to clearly articulate and record announcements for our membership. Cloud development candidates will be considered.


Education/Experience: Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 3+ years of related experience. Healthcare experience strongly preferred, requires demonstrated understanding of business process as it relates to experience in the field. Strong working knowledge of Eclipse, JAVA, VoiceXML, Avaya Orchestration/Dialog Designer or other IVR development tools, and Voice Portal. Preferred: VUI Design, grammar development (including Spanish).