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Meter Reader in Pembroke Pines, FL at NextGen

Date Posted: 1/30/2018

Job Snapshot

Job Description

Meter Reader

1 year contract ( possibility of converting to perm )

Pembroke Pines, FL 33027

*** Must have a valid driver's license / clean MVR

The primary duties of this position are meter reading. This position performs a variety of tasks reading meters in the departments of Water, Electric, Gas, etc. and records consumption. He/she deals with situations and activities that are straightforward in nature, and follows detailed instructions, guidelines, and policies to complete routine tasks. The incumbent has knowledge of a limited number of specific work tasks and uses skills that are physical in nature. Has knowledge of commonly-used concepts, practices, and procedures within the Meter Reading field. Relies on instructions and pre-established guidelines to perform the functions of the job.

• Interact with coworkers, other City staff, and the public to establish and maintain effective working relationships

  • Performs a variety of tasks in the operation, maintenance and calibration of the equipment, instruments, processes and support systems of an industrial water and/or wastewater treatment facility on an assigned shift.

  • Assists with the planning, scheduling, and accomplishment of route reading as related to the operations, process, and support systems of a Customer Service Utility Meter Reading Department.

  • Learns basic meter reading schedule, billing, and related customer service oriented policies and procedures.

  • Reads water meters on an assigned route and records readings. Uses the hand-held computer (where applicable) to sequence the order in which meters are read in order to increase reading efficiency.

  • Read electric, gas, water, or steam consumption meters (as applicable) and enter data in route books or hand-held computers. • Understand simple geography relating to City streets. • Leave messages to arrange different times to read meters in cases in which meters are not accessible.

  • Reports meter skip or not acceptable for reading

  • Visually checks to see that meters are functioning properly and reports defective meters. Inspect meters for unauthorized connections, defects, and damage such as broken seals.

  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.

  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.

  • Compares current utility usage to previous usage data to identify possible meter damage, malfunctioning, or tampering situations and/or to identify potential leakage problems.

  • Uses a two-way radio to report safety hazards, water leaks, etc.

  • Responds to customer inquiries regarding meter reading schedules, billing, how meters are read, and other customer service-related matters.

  • Refers problem reads and/or meters that could not be read to a Field Supervisor - Customer Service Operations or Supervisor for follow-up.

  • Completes Utility Work Orders. Ensure Work Orders are returned to the appropriate department within the Customer Service Utility Department.

  • Connect and disconnect utility services at specific locations. • Update client address and meter location information.

  • Operates within high accuracy standards in meeting daily meter reading quotas.

  • Operates a Company vehicle requiring a valid Driver's License to travel safely to the area in which meters are to be read.

  • Performs other related work as directed

  • High school diploma or GED required.

  • Experience equivalent to a minimum of one year full-time employment in public contact work preferred.

  • Must possess a valid driver's license.