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NextGen Person

Network Operations Tech in O'Fallon, MO at NextGen

Date Posted: 6/7/2018

Job Snapshot

Job Description

Job Overview:
Provide technical support for operations environment.
Analyze information to determine performance and areas of improvement.
Test and verify the infrastructure to ensure it meets specifications and requirements.

Major Accountabilities:
•Monitor and take corrective action for problems while minimizing customer impact.
•Create and/or update internal tickets to document monitoring and recovery steps.
•Perform routine maintenance procedures as required by policy or procedure.
•Maintain metrics as defined by management.

Education:
•Bachelor's degree or equivalent experience.

Knowledge / Experience:
•Candidate will require basic knowledge of routing/switching, tunneling, security operations/engineering, MPLS.
•OCC Entry Level -- -- Demonstrates ability to function in 2 of the 5 expertise areas in the OCC. (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 1 of the 5 OCC expertise areas. Is a subject matter expert in 1 of the 5 expertise areas of the OCC.
•Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology.
•Firewall experience and file transfer highly desired.
•1 year or relevant experience required.

Skills/ Abilities:
•Effective problem/troubleshooting skills.
•Effective written and verbal communication skills.
•Effective organization skills.
•Effective interpersonal skills. Work Conditions:
•Some on-call responsibility and occasional off hours work required.
•12 Hour Shift work. 6AM -6PM Thursday, Friday, Saturday, every other Wednesday.
•Will work one weekend day per work week."