Let’s Connect Today!

NextGen Person

Operations Splt II, OPS in Maryland Heights, MO at NextGen

Date Posted: 3/13/2018

Job Snapshot

Job Description

Department Summary
Advisory Operations is a fast growing and dynamic area in our company that handles the trading, rebalancing, reconciliations, model management, activations/terminations, and day to day maintenance of the firm's fee based accounts. As a whole we have over $200 Billion in Assets Under Management in our programs and will be extremely important to the firm's DOL solution.

Job Description
Advisory Operations receives a daily debit report listing accounts with a negative balance. The date of the wire is T+1 from when the debit was caused. It is important these are resolved timely (same day).
To reduce market loss exposure account activity needs to be reviewed to identify corrective action to resolve the debit balance.
Trades causing debits have to be paid for on settlement day whether there is cash in the client's account or not. If there is no cash in the client's account to cover the trade, our company has to use its own capital to pay for the trade. Regulation T requires that trades be paid in full on T+5.
Timely resolution of customer debits ensures the best experience for our clients and branches.

This job will involve:
* Pulling together the daily report into an Excel spreadsheet (utilizing existing Excel macros)
* Working accounts on the daily report to resolution timely and accurately with appropriate notations
* Reviewing accounts with open notes and unresolved status daily (must be investigative)
* Communicating with the leader and team on volumes, status and trends; could be reaching out to branches via phone and/or
completing pre-formatted message forms
* Coordinating with a small group of associates to prioritize and split the work
* Following up with associates and leaders to ensure that items are resolved timely

Required Skills
This position comes with "high risk" if errors are made. Therefore, we are seeking individuals with the following attributes:

  • High attention to detail

  • Strong focus on deadlines

  • Effective written and verbal communication skills

  • Analytical skills to determine and ensure appropriate corrective action (investigative)

  • Proficient in Excel

  • Team oriented

  • Displays seasoned judgment

  • Strong analytical skills