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NextGen Person

Production Support in Clayton, MO at NextGen

Date Posted: 3/21/2019

Job Snapshot

  • Employee Type:
  • Location:
    Clayton, MO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Production Support ( software development environment)

  • Lead (not a developer) maybe a PM type
  • Production Support for software development (regardless of technology)
  • ITIL experience a plus
  • Production Readiness Assessments
  • SWAT team experience - running SWAT or TRTs
  • Driver - gets stuff done; street sense-no BS
  • Communication Skills ( written and verbal)
  • Support SLA, KPIs metrics reporting, dashboards etc..