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NextGen Person

Project Manager in Atlanta, GA at NextGen

Date Posted: 1/30/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Atlanta, GA
  • Job Type:
    Technology
  • Experience:
    Not Specified
  • Date Posted:
    1/30/2018

Job Description

Looking for a Problem Management person


Intake or front door for IT operations - any type of issues from internal employees, vendors, billing, reporting, work orders, etc flows through this team


Intake items range from simple to extremely complex


Manage each individual intake item through resolution



Qualifications



  • Excellent written and oral communication skills

  • Ability to demonstrate knowledge of working across cross-functional teams ensuring all teams are working towards a common goal

  • Results oriented individual that pulls up his/her sleeves to ensure overall commitment to solutions

  • Excellent knowledge of Microsoft Office (Excel, Word, PowerPoint, Visio) for reporting and analytics

  • Deep knowledge of project techniques, methodologies and life cycle developmental experience (SDLC) • Knowledge or prior experience of Cricket or ATT ecosystem (preferable but not mandatory)