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ServiceNow Developer in St. Louis, MO at NextGen

Date Posted: 3/19/2018

Job Snapshot

Job Description

Service Now Developer:

  • The ServiceNow Developer is considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite.

  • This role is responsible for the development of core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs.

  • This is achieved by collaborating with key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution.

  • The ideal candidate will provide technical leadership and training, perform peer code reviews and ensure the ServiceNow team follows development best practices.


  • Analyze, design, write program code, test, document, and implement functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards.

  • Respond to production problems and implement immediate resolution efforts across technology areas.

Systems Development Engineering:

  • Responsible for overall Service Now code quality, administration, platform development, module development and execute using company AGILE practices

  • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated

  • Attends regularly scheduled meetings to identify any tasks or user stories that are at risk and provides support as needed

  • Work with multiple levels of staff and leadership to understand the requirements and how they might impact cross-functional process teams

  • Work with management and key stakeholders to design testing strategies for Development, QA and User Acceptance Testing

  • Design and develop solutions within the Service Now environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes

  • Analyze and design programs for simple to medium complexity business problems according to user specifications and assist in developing detail program specifications.

  • Comply with project management methodology requirements as appropriate.

Qualifications and Requirements Education:

  • ServiceNow Developer Certification preferred

  • BS / BA, Computer Science, Engineering, Information Systems, and / or equivalent formal training or work experience.


  • Minimum of 3+ years ServiceNow development experience

  • Experience developing integration between ServiceNow and external systems

  • Client Side and Server Side Scripting (Ex. Catalog Client Script, Business Rules, Script Actions, Script Includes etc.)

  • JavaScript, Angular-J experience

  • HTML 4-5, Boot Strap and CSS experience is highly desired

  • Service Now Certified Application Developer and/or Admin
    Integration Specialization desired

  • Knowledge of Performance Analytics, Discovery and Asset Management

  • Basic knowledge of software development, practice, concepts, and technology obtained through formal training and / or work experience.

  • Basic knowledge of at least one required programming language.

  • Basic knowledge of technical / business environment.

Critical Skills:

  • ITIL Foundations Certification Highly Desired

  • Prior exposure to Service Now is required, currently on Geneva Patch 5

  • Demonstrates programming aptitude and ability for logical and abstract thinking.

  • Excellent partnering, communication, and negotiation skills so as to interact effectively with

Business Customers and technology development and support groups.

  • Ability, within a specific technology area and under direction, complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement small development projects or components of large projects.

  • Ability to analyze and resolve problems of simple-medium complexity.

  • Ability to manage projects using the organization's project management methodology.

  • Ability to work effectively in a strong Customer service / team oriented environment