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NextGen Person

TPM 1 MMS Client Release in Fenton, MO at NextGen

Date Posted: 4/10/2018

Job Snapshot

  • Employee Type:
  • Location:
    Fenton, MO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

This is a TPM need that REQUIRES APPLICATION DEVELOPMENT SPECIFIC Project Management experience.
This is about releases on current platforms.
Client facing and collaboration with the IT teams within Client Release teams. These are customers that are already deployed on one of our MMS platforms so it's coordinating and managing tasks for new releases, upgrades, maintenance tasks.

Job description:
TPM I scope includes:
• lead/direct enhancements to existing applications, providing focus, direction and documentation.
• track, prioritize, assign, and manage continuing stream of support requests in regards to app dev tasks from both internal and external sources.
• be client-facing, with responsibility for providing status and collaborating on launch, enhancement, and support requests.
• Work with requestors, client team resources, and internal team resources to obtain requirements.
• Project manage creation of estimates for incoming requests for app dev tasks
• Classify and prioritize requests in terms of business value as input into recommending priorities.
• Mange tickets in Jira and TFS to maintain proper state and follows SOPs to work enhancements through the SDLC.
• Send meeting notes and updated issue logs before and after meetings.
• Handle escalations for quick turnaround enhancements working with department and requestors/escalation points (this is where the app dev and technical knowledge will be helpful so that it translates well to technical teams what is needed)
• Develop and maintain standard operation procedures (SOPs) for process improvement.
• Use time system reporting to track project expenses and report variance to budget.
• Project manage through the SDLC all enhancements approved for each Major software release
. • This role also participates in the rotation of coordinating the Major and Minor software releases.